Shipping policy

Southern Reserve Boutique Shipping Policy

At Southern Reserve Boutique, we carefully prepare each order and work to get your pieces on their way as quickly as possible. Please review our shipping information below before placing your order.

For shipping questions, contact us at southernreserveboutique@gmail.com.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days after your order is placed.

Business days are Monday through Friday, excluding holidays.

During new releases, sales, holidays, or other periods of high order volume, processing times may be slightly longer. We appreciate your patience as we carefully prepare your order.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your order and available shipping options.

Orders of $100 or more qualify for FREE standard shipping within the United States.

The $100 minimum is calculated after discounts and before applicable taxes.

Estimated Delivery

Once your order has been processed and shipped, standard delivery typically takes approximately 3–7 business days.

Delivery estimates begin when the carrier receives your package and do not include our 1–3 business day processing period.

Shipping and delivery dates are estimates and cannot be guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside of Southern Reserve Boutique's control may affect delivery times.

Tracking Your Order

Once your order ships, tracking information will be sent to the email address provided at checkout.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact us immediately at southernreserveboutique@gmail.com. We will do our best to make changes before your order ships, but we cannot guarantee that an address can be changed once an order has been processed.

Southern Reserve Boutique is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is handled by the carrier.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier.

If you still cannot locate your package, contact us at southernreserveboutique@gmail.com, and we will do our best to assist you.

Southern Reserve Boutique is not responsible for packages that are lost or stolen after being confirmed as delivered by the shipping carrier.

Returned Packages

If an order is returned to Southern Reserve Boutique because of an incorrect or incomplete address, refused delivery, or another delivery issue outside of our control, the customer may be responsible for the cost of reshipping the order.

Original shipping charges are non-refundable.